My colleague forgot the password he used for the admin user account on the RSA Security Console – since it needs to be changed and a previously used password cannot be re-used. We have it installed on a Windows Server 2008 so to create a temporary admin account:
Open Command Prompt
Run the rsautil program as follows:
rsautil.cmd restore-admin -u jonny -p topsecret
This utility will prompt for the ‘Master’ password used to access the Operations Console.
Now log in to the Security Console as the new temporary user: https://hostname:7004/IMS-AA-IDP/logonPrompt.do?action=nvPreLogin
From the menu choose Identity > Users > Manage Existing
Click the ‘Search’ button to see the local user accounts.
Click on ‘admin’ and from the context menu choose ‘Edit’.
On the edit page scroll down to the password section and enter a new password and click ‘Save’.